COVID-19 Restaurant & Food Services Resource Center
Find the exact tools, community and funding info you need
It’s a simple fact that a sandwich from a restaurant almost always tastes better than the one you make at home. That’s one (small) reason why it’s vital to figure out ways to reignite dine-in service at your restaurant or optimize your setup to serve the best takeout in town. Below, find a curated list of industry-specific resources, experiences from fellow restaurant and food service owners about the challenges they’re facing, and how-to guides designed to help you reopen your doors and get back to business.
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What Your Peers are Sharing with Hello Alice
Wonju Korean Restaurant
“We have suffered tremendous loss because we are unable to provide customers with a dine-in option. Our food is delicious, but part of eating at Wonju Korean Restaurant is the experience that comes with your meal. Carry-out lacks that experience and as a result, we have seen a significant drop in customers frequenting our restaurant.”
Barley Hospitality Group
“We’ve turned our business from 90% dine into 100% takeout. We’ve switched our food menu to something that delivers better and added a to-go bottled cocktails program.”
Create a New Business Plan
Your restaurant was probably designed on turning tables, convincing customers to order dessert, and making margins on bar sales. Most, if not all, of that business model is not possible in the near term. Now is the time to rethink your business plan and take control of your future by exploring opportunities, testing the waters, and investing time, money, and energy where it matters.
Reopen Safely & With Compassion
As stay-at-home orders lift and authorities allow dine-in restaurants to operate, you need to figure out ways to serve customers while maintaining both margins and safety. Even more, now is the time to think extra hard about how to support your staff so that coming to work is as comfortable and stress-free as possible.
Become Takeout Pros
For all the talk about delivery-only “ghost restaurants
,” few kitchens were prepared to close dining rooms completely, even if they did already offer takeout options. Whether it's GrubHub vs. Postmaters vs. DIY, there’s a lot to learn if you want to max out your profit margins and customer experience.
Get Everyone Back in the Kitchen
It’s probably no surprise that it takes fewer people to run a takeout restaurant, but dining rooms are going to reopen eventually. Learn about the processes and best practices you should be aware of as you consider bringing back the servers, bus boys, line chefs, and other workers that may have been out of the picture these last few months.
Printable Flyers for Your Place of Work
The U.S. Chamber of Commerce has put together common COVID-19 templates to post in your physical location: one safety poster to describe safety measures taken to minimize risk for your staff and customers, and another poster with a standard employee health questionnaire to help screen for COVID-19. You’ll be able to customize these posters to fit your needs. All you’ll need to do is print them out.TEMPLATESEMPLOYEE QUESTIONNAIRE